Quantum Operational Services

Proactive operational services that maximize uptime, mitigate against data loss, improve system performance, and free up your technical team to focus on strategic priorities.

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Free Up IT Personnel to Focus on Driving Your Business Forward

The pace of data growth, and the pace of innovation, have accelerated exponentially. Digital content has become central to the success of every business, and so the demands on IT personnel and studio engineering departments continue to increase. In addition, the complexity of the infrastructure continues to increase, and as a result more and more of our customers are turning to Quantum for help.

Introducing Quantum Operational Services

Quantum Operational Services are a portfolio of proactive services that provide everything from periodic assessments of your small backup system to fully managing your entire Quantum production storage environment – all using the latest cloud-based monitoring and predictive AI technology.

Quantum Operational Services maximize uptime, mitigate against data loss, improve system performance, maximize your return on investment on Quantum gear, and free up your technical team to focus on driving your business forward.

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Featured Benefits


Free up IT and Engineering Resources

Free up your critical IT and engineering resources to focus on strategic projects to drive your business forward.


Reduce Downtime and Mitigate Against Data Loss

Quantum will proactively monitor your environment using the latest cloud-based monitoring and AI technology, to identify issues more quickly, speed time-to-resolution, and in many cases address issues before they ever impact your operation.


Maintain the Control and Security of an On-Premise Infrastructure

Gain the benefits of outsourcing the management of your infrastructure, without sacrificing the control and security associated with moving to a public cloud infrastructure.


Improve System Performance, and Maximize the Return on Your Storage Investment

Analysis of system logs and other telemetry data can identify bottlenecks in your infrastructure, allowing you to achieve the best results with your Quantum gear, and maximize your ROI.

Compare Service Offerings

Quantum offers a full line of Operational Services to fit any price point and any requirement, from fixed offerings with a fixed scope and price point to custom services that can be tailored to meet your exact requirements. See what fits your needs best based on the table below.

Service Description Periodic assessment of customers’ environment Daily status check, ongoing monitoring, and proactive case management Operational services tailored to your needs, from periodic assistance to comprehensive management of your environment
Configuration Assessment
Software Assessment
Capacity Review
Hardware Assessment
Drive and Media Audit (applies to tape storage systems only)
Serviceability Assessment
Daily System Status Check  
Ongoing Monitoring via auto-log collection  
Proactive Case Management  
Comprehensive Management of your environment    
Price $ $$ $$ - $$$

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