Quantum Operational Services
Proactive operational services that maximize uptime, mitigate against data loss, improve system performance, and free up your technical team to focus on strategic priorities.
Free Up IT Personnel to Focus on Driving Your Business Forward
The pace of data growth, and the pace of innovation, have accelerated exponentially. Digital content has become central to the success of every business, and so the demands on IT personnel and studio engineering departments continue to increase. In addition, the complexity of the infrastructure continues to increase, and as a result more and more of our customers are turning to Quantum for help.
Introducing Quantum Operational Services
Quantum Operational Services are a portfolio of proactive services that provide everything from periodic assessments of your small backup system to fully managing your entire Quantum production storage environment – all using the latest cloud-based monitoring and predictive AI technology.
Quantum Operational Services maximize uptime, mitigate against data loss, improve system performance, maximize your return on investment on Quantum gear, and free up your technical team to focus on driving your business forward.
Free up IT and Engineering Resources
Free up your critical IT and engineering resources to focus on strategic projects to drive your business forward.
Reduce Downtime and Mitigate Against Data Loss
Quantum will proactively monitor your environment using the latest cloud-based monitoring and AI technology, to identify issues more quickly, speed time-to-resolution, and in many cases address issues before they ever impact your operation.
Maintain the Control and Security of an On-Premise Infrastructure
Gain the benefits of outsourcing the management of your infrastructure, without sacrificing the control and security associated with moving to a public cloud infrastructure.
Improve System Performance, and Maximize the Return on Your Storage Investment
Analysis of system logs and other telemetry data can identify bottlenecks in your infrastructure, allowing you to achieve the best results with your Quantum gear, and maximize your ROI.
Compare Service Offerings
Quantum offers a full line of Operational Services to fit any price point and any requirement, from fixed offerings with a fixed scope and price point to custom services that can be tailored to meet your exact requirements. See what fits your needs best based on the table below.
|Service Description||Periodic assessment of customers’ environment||Daily status check, ongoing monitoring, and proactive case management||Operational services tailored to your needs, from periodic assistance to comprehensive management of your environment|
|Drive and Media Audit (applies to tape storage systems only)||✔||✔||✔|
|Daily System Status Check||✔||✔|
|Ongoing Monitoring via auto-log collection||✔||✔|
|Proactive Case Management||✔||✔|
|Comprehensive Management of your environment||✔|
|Price||$||$$||$$ - $$$|