Return Instructions For Tape Media In EMEA
Please follow the instructions described below to properly return your tape media in Europe, Middle East, and Africa regions. All returns require a Return Authorization (RA) number.
Ensuring customer confidentiality is a priority to Quantum. If customer media is under warranty per Quantum’s limited lifetime warranty for Quantum brand cartridges, the cartridge(s) must be returned to Quantum in order to exercise a remedy. Media cartridges that are handled by Quantum are sanitized using processes that are compliant with NIST Special Publication 800-88, Guidelines for Media Sanitization. With these steps Quantum eliminates possibility of any unauthorized party retrieving previously recorded data.
For Europe, Middle East and Africa:
For media returns, ensure that the media has the Quantum logo printed on the casing.
How To Package the Product
Please read Quantum Media Packaging Instructionsfor recommended media packaging/shipment procedures.
Ship-To Address Locations
Send the Media to the address below. Use a traceable carrier (FedEx, UPS etc.). Ensure the RA number is included in the address and clearly visible on the box.
c/o Versteijnen Logistics Services B.V.
5048 CA Tilburg
+31 6 5373 4736