Distributed Cloud Services
Quantum Distributed Cloud Services are a suite of services offered to complement more traditional implementation and maintenance services.
Our Distributed Cloud Services are designed to provide the benefits of Quantum products and technology with a cloud-like user experience, either via fully managed Operational Services, or via Storage-as-a-Service (STaaS) offerings.
At the core of Quantum’s Distributed Cloud Services is our Cloud-Based Analytics (CBA) software. Quantum products can connect to the CBA software to send log files and other telemetry data about their environment to this central hub, making them part of Quantum’s distributed cloud.
Our global services team can then proactively manage their environment–we’ll manage the technology so you can focus on driving your business forward.
QUANTUM OFFERS TWO TYPES OF DISTRIBUTED CLOUD SERVICES AS SHOWN IN THE COMPARISON TABLE BELOW.
| Maintenance Support Services | Distributed Cloud Operational Services |
Distributed Cloud STaaS Offerings |
|
|---|---|---|---|
| Access to Quantum Cloud-Based Analytics Software | ✔ | ✔ | ✔ |
| Technical support | ✔ | ✔ | |
| Part delivery and replacement | ✔ | ✔ | |
| Proactive monitoring and management | ✔ | ✔ | |
| Quantum-initiated solution support | ✔ | ✔ | |
| Capacity monitoring and planning | ✔ | ✔ | |
| Environmental audits, assessments, and recommendations | ✔ | ✔ | |
| Implement recommendations to optimize environment | ✔ | ✔ | |
| Quantum owns equipment, no up-front CAPEX | ✔ | ||
| True pay-per-use model | ✔ | ||
| Capacity metering | ✔ | ||
| Tech refreshes and data migration included | ✔ | ||
| Operational Services | STaaS Offerings |