In providing you with our products and services, we transfer personal information to countries where data protection and privacy regulations do not offer the same level of protection as the European Economic Area (“EEA”). Where we transfer your personal information outside the EEA to a country that is not subject to an adequacy decision by the European Commission, we will protect it with an appropriate data transfer mechanism. When we transfer your personal information from the EEA to the US, we do so on the basis of the EU-U.S. and Swiss Privacy Shield. To learn more, please read here or contact us based on our contact information below.
We collect business contact information from individual representatives of our corporate customers, suppliers and other business partners and in connection with our marketing activities, including names, job titles, company affiliation, mailing address, email address and phone numbers. We also enable job applicants to submit their resumes, contact information and other information the individual chooses to send to us. We collect web browsing information from website visitors as well as information they enter into registration and communication forms.
The web browsing information we collect includes statistical information such as the pages visited on our sites, unique URLs visited within our sites, the domains from which people visit our sites, browser type, and IP address. Most of this information is collected via cookies or other analysis technologies, such as Google Analytics. We may use the cookies to identify your computer. For more information on the kind of information Google Analytics provides us and how to safeguard your privacy when Google Analytics are used, read here: https://support.google.com/analytics/answer/6004245?hl=en
We are committed to protecting the privacy of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. We do not knowingly collect personal information from children and we do not knowingly market our products or services to children.
Quantum requires the collection and use of your information to understand your needs and interests and provide you with a better service. More specifically, we use your information to:
These uses of your personal information are based on one of the following legal bases, as applicable:
We are committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, we have in place physical, electronic, and managerial procedures to safeguard the information we collect. Of course, there is no such thing as “perfect security” on the Internet. E-mails you send us are not necessarily secure when they are transmitted to us. If your communication is sensitive or includes highly confidential information, you may want to provide it by postal mail or via the telephone instead.
We do not sell, rent, or share personal information with nonaffiliated companies except that we may disclose such information:
We may share aggregate or de-identified information that cannot reasonably be used to identify an individual.
We will retain your personal information as long as necessary to achieve the purpose for which it was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by applicable law. Our retention policies reflect applicable local statute of limitation periods and legal requirements.
You can choose to no longer receive email communications from Quantum or update your communication preferences with us by using this link to update your communication preferences or by clicking on the “unsubscribe” link in the email communications, except that we may continue to communicate with you in order to provide services or products you have requested. Providing us with your personal information is optional, but it will impact the Service that we can provide to you.
You may also choose to restrict the collection or use of your personal information by looking for checkboxes to indicate whether or not you want the information to be used by Quantum or our third-party affiliates for direct marketing purposes when you complete forms on our website.
In some countries, you have the right to request access to, correction of, restriction of, and deletion of your personal information. You also have the right to request that we transmit to you or to another controller your personal information that you have provided to us for a contract or with your consent. You can also object to our processing of your personal information in certain cases.
You can exercise any of these rights, if they apply to you, free of charge by contacting us based on our contact information below. However, we may charge a reasonable fee or refuse to act on a request if it is manifestly unfounded or excessive in particular because of its repetitive character. When examining your claim, we will ask that you provide sufficient information to identify yourself before granting your request. In some cases we may refuse to act or impose limitations on your rights, for instance if your request is likely to adversely affect the rights and freedoms of Quantum and others, prejudice the execution or enforcement of the law, interfere with pending or future litigation, or infringe applicable law. In all cases, you have a right to file a complaint with a Supervisory Authority.
In the process of browsing our sites, some information is collected automatically and may include your internet address and the number and frequency of visits to the sites. This generic information does not identify the visitor, but is used to help us improve the services offered through our sites.
When you view our sites or advertisements, we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive—not on our sites—to help you navigate a website as easily as possible. Cookies may uniquely identify your browser or your account, but they do not necessarily identify you personally. Cookies can also be used to help store personal information; for example, where you ask us to “remember” you or keep you logged in. Cookies can help us to better understand how users use our sites, which in turn helps us focus our resources on features that are more popular with our users. If you prefer not to receive cookies while browsing our sites, you can set your browser to warn you before accepting cookies. If your browser permits, you can refuse a cookie when your browser alerts you to its presence or generally refuse all cookies by turning them off in your browser; but some parts of our sites, including the portion that is targeted for our registered customers, may not work properly in that case. You can delete cookies from your browser; however, that means that any settings or preferences managed by those cookies will also be deleted and you may need to recreate them. Depending on your mobile device, you may not be able to control tracking technologies through settings.
Quantum places cookies on your browser in part to allow its vendors to collect data about your online activity and show you targeted ads for Quantum products. To learn more about cookies and other automatic data collection tools, please visit http://www.allaboutcookies.org/
Quantum has engaged one or more affiliated and unaffiliated third-party service providers to track and analyze usage and volume statistical information from visitors to our sites. The service provider(s) set cookies on behalf of Quantum. Quantum also uses other third-party cookies to track the effectiveness of our sites and to advertise Quantum’s products and services, as well as those of our partners and affiliates. Some of the providers that track visitors to our sites are Google Analytics, Marketo, Crazyegg, Terminus, and Adroll.
Our ad partners deliver ads for us and may combine the information collected or obtained from us with other information they have independently collected from other websites and/or other online or mobile products and services relating to your browser’s activities across their network of websites.
More information about the specific cookies Quantum uses can be reviewed here.
On many of the pages of our site you will see buttons that link to Quantum’s social media pages. Implementing these buttons requires the use of scripts from sites that Quantum does not control. You should be aware that these sites may be collecting information about what you are doing all around the Internet, including on Quantum’s site. If you click on any of these buttons, these sites will be registering that action and may use that information. In some cases, if you are logged into their services (like Google and Facebook), these sites will be registering the fact that you are visiting Quantum, and the specific pages you are on, even if you don’t click on the related button. You should check the privacy policies for of each of these sites to understand how they use your information and how you can make changes.
We may also use a number of external web services on our website, mostly to display content within our web pages. For example, we use BrightTalk to show scheduled and recorded webinars and may use other web services for other reasons. As with the social media buttons, we cannot prevent these external sites from collecting information on your usage of this embedded content.
Some emails that we send you, such as personal correspondence or emails with invoices attached, do not use tracking mechanisms. However, other emails we send might include tracking mechanisms so that we can identify how much traffic those emails send to our site as well as whether an individual user has opened and clicked on the email. If you want to be sure that none of your email activity is tracked, please unsubscribe from Quantum newsletters and marketing correspondence.
Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of them.
Participants in the leading Internet standards-setting organization that is addressing this issue are in the process of determining what, if anything, websites should do when they receive such signals. Quantum currently does not take action in response to these signals.
The material on our site is given for information only and does not constitute technical or legal advice. You must take all precautions appropriate to ensure your own Internet safety.