or +49 6131 324 185
For our complete list of Global support contact information, visit Quantum's support contact index
|Asia Pacific||0080 7826 8877||+603-7953-3010|
|China||+86 400 120 3563|
|Europe, Middle East and Africa||00800-7826-8888||+49 6131 324 185|
|New Zealand||0080 7826 8887||+603-7953-3010|
|South and Central America||00800-33441000||+1-720-249-5700|
|United Arab Emirates||008000-35703265|
Please note that if you call Support after normal business hours, 8AM to 5PM, Monday Friday local time, all communication will be in English. Translation services are available if requested.
Please note that calling any Toll Free number listed above may be restricted for callers calling from a cell phone or pay phone. Also, certain countries may have their own regional telecommunications restrictions and may require you to dial an international access code before the toll free number. Please check with your telecommunications provider if you are unable to use any Toll Free number listed above.
If you have a problem using the phone number(s) listed above you may call Quantum's main service location in the United States as a toll call at +1.720.249.5700.
Find resolution to common problems or quickly locate your product serial number using the articles published here.
You can search our knowledge base for quick resolution to common problems. Should you still need to open a service request, Quantum's StorageCARE Customer Center allows you to open and manage your service requests when you see fit.
StorageCare Guardian is agent software linking Quantum products back to Quantum support enabling remote service and administration.
All returns require a Return Authorization (RA) number. Once the RA number is obtained from Quantum Support, follow the shipping instructions below to return your product.