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Disk-Based Backup Support in the Americas
Online Support
An answer for your technical question may be just a click away!  We offer two convenient methods to get the support you need, anytime:
Search Our Knowledge Base
An interactive database of the most frequently asked questions that's updated daily.
Online Service Request
A Web-based, self-service application that allows registered users to create and track service requests.

Live Support
To contact our world-class support representatives, please refer to the information below:
Tel (toll free): 800-284-5101
Tel (local): 949-725-2100
Hours of operation (subject to change without notice):
7 days a week, 24 hours a day with valid contract 7x24x4 or 7x24x2 coverage. All other contracts can contact Quantum during normal business days from 5 am to 5 pm US Pacific Time.

View our Service Level Objective


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