QXS Hybrid Disk

Other methods
of support:

The current versions of firmware are listed below. 

You must have an active Warranty or Service Maintenance Contract to download these files.

The current versions of firmware are listed below. 

You must have an active Warranty or Service Maintenance Contract to download these files.

QXS-3xx/4xx

QXS-6xx

SSD Firmware

Specific to 0006 Firmware on the 200GB, 400GB or 800GB SSD drives, there is a rare condition where low input/output activity can cause premature failure of individual SSDs. The drive, once it has failed, it is not recoverable and it must be replaced. The 0007 Firmware has a specific fix to address this problem. Affected drive serial number format starts with "ST".

The following 200GB, 400GB, and 800GB SSD models are affected:

• Video:
  Proper Seating of Drives in the QXS 2U48 Chassis (00:23) 

Product Training

• QXS-3/4/6 Hardware Overview 
   
  Mar 2018
• QXS-3/4/6 Installation and Configuration 
   
  Mar 2018
• QXS Licensed Features: Q-Replicate 
   
  Mar 2018
• QXS Licenses and Features of Virtual Storage 
   
  Jul 2017
• QXS Storage Concepts and Management 
   
  Mar 2018
• Proper Seating of Drives in the QXS 2U48 Chassis 
   
  Jun 2017
• Repairing a Drawer Cable Fault in the QXS 2U48 Chassis 
   
  Dec 2018
• Repairing a Drawer Cable Fault in the QXS 4U56 Chassis 
   
  Dec 2018
• QXS-3/4/6: Replacing and Repairing Hardware 
   
  Jan 2019

Product Updates

• QXS Gx222R070 Release Notes 
  637 KB
  Jul 2019

Product Use Guides

• QXS Site Planning Guide 
  6 MB
  Apr 2017
• QXS Licensing Guide 
  3.8 MB
  Dec 2017
• QX and QXS CLI Reference Guide 
  5 MB
  Dec 2017
• QX and QXS Getting Started Guide 
  530 KB
  Dec 2017
• QX and QXS Bezel Installation Guide 
  13.1 MB
  Mar 2016
• StorNext QX and QXS Regulatory Compliance 
  1 MB
  Jun 2014
• StorNext QX and QXS Event Descriptions Reference Guide 
  2.3 MB
  Dec 2017
• QX and QXS Disk Management Utility User Guide V2 
  7.8 MB
  Apr 2016
• QXS Disk Management Utility User Guide V3 
  4.8 MB
  Dec 2017
• QX and QXS Setup Guide 
  19.6 MB
  Aug 2017
• QX and QXS 12- and 24-Drive Rackmount Installation Guide 
  3.4 MB
  Aug 2017
• QXS 48-Drive Rackmount Installation Guide 
  3.9 MB
  Apr 2017
• QXS 56-Drive Rackmount Installation Guide 
  6.5 MB
  Apr 2017
• QXS Hybrid Disk User Essentials 
  634 KB
  Mar 2016

Reference Guides

• QXS 3/4/6 Interoperability Matrix 
  1.3 MB
  May 2017

CRU Guides

• QX & QXS CRU Installation and Replacement Guide 
  28.7 MB
  Aug 2017