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You can search our knowledge base for quick resolution to common problems. Should you still need to open a service request, Quantum's StorageCARE Customer Center allows you to open and manage your service requests when you see fit
StorageCare Guardian is agent software linking Quantum products back to Quantum support enabling remote service and administration.
This is a compressed file that unzips into a set of files. It contains driver version 18.104.22.168 for Windows 10 and Windows Server 2016/2019.
This is a compressed file that unzips into a set of files. It contains driver version 22.214.171.124 for all current Windows OS's except Windows 10 and Windows Server 2016/2019.
In less than thirty minutes xTalk will evaluate your tape drive's health and determine if it needs to be sent in for service. The application also provides detailed engineering drive analysis information and the abilty to quickly download updates to the firmware, application, online help, test script and release notes.