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You can access online, self-paced courses at no cost and without logging into StorageCare® Learning. All you need is a valid product serial number. Use the following links to access on-demand training and learn how to set up or operate your new Quantum product:
If your product isn’t listed, go to the Get Help page and select your product.
Quantum's StorageCare Learning Team offers a full range of online and hands-on courses tailored for every skill level. The depth of offerings spans product and operational training that will build the skill level and productivity of your team to customized training that will help you understand how Quantum solutions fit into your overall workflow.
Service Partners should log on to StorageCare Learning to sign up for an account. Once your account has been activated, you will be able to view all available StorageCare Learning Courses, register for courses, view a personalized training calendar, take online courses, view transcripts, and print completed course certificates.
Instructor-led training courses take place in Denver, Colorado and Munich, Germany. Courses may also be customized and delivered on-premise to meet the needs of your organization as well.
Click the links below for information about our facilities, or contact the StorageCare Learning Administrator for information about our customized training solutions.
For Onsite or Customized training, email us at LearningAdmin@quantum.com or call the StorageCare Learning Administrator at +1 720-249-3873
Quantum training courses are non-refundable. Registered attendees are permitted to cancel or reschedule a course prior to 14 days of the date of the course and will receive a 100% credit for the class fee paid toward another course. Registered attendees who cancel 14 calendar days or less prior to the start date will be charged 100% of the class fee.
Quantum reserves the right to cancel a training course up to 2 days prior to the day of the course. Course cancellation notices shall be sent to the registered email address. For classes cancelled by Quantum fewer than 2 calendar days prior to the official class start date, Quantum will refund 100% of non-refundable airline travel expenses incurred by the attendee, provided original receipts are submitted to Quantum. Registered attendees who are notified by Quantum that a scheduled course has been cancelled by Quantum will receive a 100% credit equivalent to the class fees paid. Quantum is not liable for any travel expenses incurred by the student e.g. transportation, hotel, or other travel related expenses, for classes cancelled more 2 calendar days prior to the official class start date.
I've worked with most of the major storage companies for about 10 years and I knew who to go to...With Quantum, I know that if I pick up the phone, there's somebody on the other end who is going to do something about it, and they're going to do it now."
Find resolution to common problems or quickly locate your product serial number using the articles published here.
Quantum's Online Service Request System (OSR) allows you to easily open and manage your service requests on all of your eligible Quantum products.
StorageCare Guardian is agent software linking Quantum products back to Quantum support enabling remote service and administration.