Efficient, Intelligent, Enterprise-Scale Tape Storage
Best-in-Class Storage Density
Proactive Monitoring and Diagnostics
Secure in-library vaulting
80 PLUS-Certified Power Supplies
Redundant power supplies and path failover
Find resolution to common problems or quickly locate your product serial number using the articles published here.
You can search our knowledge base for quick resolution to common problems. Should you still need to open a service request, Quantum's StorageCARE Customer Center allows you to open and manage your service requests when you see fit
StorageCare Guardian is agent software linking Quantum products back to Quantum support enabling remote service and administration.
The current library firmware version is listed below. Select the link(s) of the library or drive firmware you want to download below. Only customers with active Warranty or Service Maintenance contracts may access the content.
You will be prompted to enter a valid System serial number to access this content.
There are no downloadable diagnostic tools for this product.