Support

Quantum Product Support

Scalar i500

  • Scalar i500 Tape Libraries Library

Operation

Drive Interface: SCSI-2/SCSI-3 LVD; integrated FC interface option
Library Interface: SCSI-2/SCSI-3 LVD; SAS; integrated FC interface option
Inventory Speed: 128 slots in less than 20 seconds
Configuration: Auto-discovery and auto-calibration for installed/added components (modules, tapes, drives, magazines, etc.)
Import/Export: Up to 54 (LTO) positions in removable magazines

Physical

System H x W x D (in) H x W x D (cm) Weight
5U Base System 8.6 x 17.4 x 31.4 21.9 x 44.2 x 79.8 66 lbs (30 Kgs)
14U Base System 24.4 x 17.4 x 31.4 61.9 x 44.2 x 79.8 125 lbs (56.8 Kgs)
23U Base System 40.1 x 17.4 x 31.4 101.9 x 44.2 x 79.8 184 lbs (83.6 Kgs)
9U Expansion Module 15.8 x 17.4 x 31.4 40 x 44.2 x 79.8 59 lbs (26.8 Kgs)
Drive 8.9 x 13 x 16.4 22.6 x 33 x 41.7 10 lbs (4.6 Kgs)
Power Supply 8.9 x 13 x 16.4 22.6 x 33 x 41.7 5 lbs (2.3 Kgs)

Environmental

Electrical: 100-240 VAC, 50-60Hz
Temperature: 10 to 40° C operating
Humidity: 20 to 80% non-condensing operating

Reliability

Library MCBF: Greater than 2,000,000
Library MTTR: 30 minutes
Power: Optional 2N power for all systems and drives
Diagnostics: Embedded monitoring of all major subsystems, self-diagnostic procedures, and policy-based email and pager alerts to system administrators and Quantum Global Services
Module Upgrade: Any storage module may be added in 30 minutes; customer-installable components include drives, fans, power supplies, and slot upgrades

Compliance and Certification

Safety: IEC 60950 with worldwide country deviations
Emissions Standards: CISPR 22 Class A, EN55022 Class A, EN61000-3-2, EN61000-3-3
Immunity Standards: EN55024
International Certifications: CE ( Europe ), VCCI ( Japan ), TUV/GS ( Germany ), FCC ( USA ), ICES ( Canada ), cTUVus ( USA & Canada ), GOST ( Russia )
Note: Symantec BackupExec
If you are using Symantec BackupExec you should use the device driver that came with your software backup package.
 
  • Download

    Windows Library Driver

    Windows 2003/2008 Server Device Driver for Scalar i500 Tape Library
  • Download

    Windows Library Driver

    Windows Server 2008 R2, 2012 and 2012 R2 Device Driver for Scalar i500 Tape Library
Note: HP and IBM Tape Drive Drivers
HP and IBM Tape Drive drivers must be obtained from the HP or IBM websites.

SNAPI Client Plug-in for Scalar i500

SNAPI Client Plug-in 2.0.1 Version 120i.GE004.
The SNAPI Client Plug-in for Scalar i500. Refer to the Scalar i500 User’s Guide for additional information.
Download 

The current library firmware version is listed below. Select the link(s) of the library or drive firmware you want below to download. Only customers with active Warranty or Service Maintenance contracts will be able to access the content.

  • Scalar i500 i8.2.2.1 646G

     

Current Certified Tape Drive Firmware Versions

noteNote: Firmware version i8.2.2.1 (646G.GS002) addresses CERT reported vulnerability VU# 124908. Refer to the firmware release notes under the Documentation tab for more details.

Certified drive firmware versions shown below are also certified for previous versions of library firmware.

You will be prompted to enter a valid System serial number to access this content.

noteCaution: Always upgrade the drive firmware before the library firmware. If your library firmware is older than 400G please call Tech Support for assistance.

   i8.2.2.1  Current Production
  Click Firmware below to begin Download
i500 Library 646G.GS002 
  md5 Checksum for Firmware 
  Library Firmware Upgrade Instructions  
HP LTO-4 FC H64Z 
HP LTO-4 SAS A65Z 
HP LTO-5 FC I6CZ 
HP LTO-5 SAS X6AZ 
HP LTO-6 FC J3LZ 
HP LTO-6 SAS O31Z 
IBM LTO-2 FC A4N0 
IBM LTO-2 SCSI A4N0 
IBM LTO-3 FC 93GM 
IBM LTO-3 SCSI 93GM 
IBM LTO-4 FC C7QH 
IBM LTO-4 SAS C7QH 
IBM LTO-4 SCSI C7QH 
IBM LTO-5 FC D8D4 
IBM LTO-5 SAS D8D4 
IBM LTO-6 FC D8E4 
IBM LTO-6 SAS D8E4 
  Tape Drive Firmware Upgrade Instructions  

noteWARNING!! Please follow the upgrade instructions carefully. Failure to follow the instructions may interrupt the upgrade process and may cause the System to be unresponsive or to require repair.

There are no diagnostic downloads for this product.

Product Updates

Product Use Guides

Planning and Installation Guides

Reference Guides

CRU Documents

Safety Guide

 

Product Training

You will be prompted to enter a valid System serial number to access this training

License Keys

Quantum Knowledge Base Information