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Quantum products that have been developed using the GNU C Library (glibc) may be affected by the GHOST glibc vulnerability identified as CVE-2015-0235. The GHOST vulnerability is a serious weakness in the Linux glibc library.
Like many other companies, Quantum has been affected by the Shellshock bug, a serious vulnerability in GNU Bourne Again Shell (Bash), the common command-line shell utility, which may allow an attacker to remotely execute arbitrary code.
Like many other companies, Quantum has been affected by the Heartbleed bug, a serious vulnerability in the popular OpenSSL cryptographic software library.
I've worked with most of the major storage companies for about 10 years and I knew who to go to...With Quantum, I know that if I pick up the phone, there's somebody on the other end who is going to do something about it, and they're going to do it now."
Find resolution to common problems or quickly locate your product serial number using the articles published here.
You can search our knowledge base for quick resolution to common problems. Should you still need to open a service request, Quantum's StorageCARE Customer Center allows you to open and manage your service requests when you see fit.
StorageCare Guardian is agent software linking Quantum products back to Quantum support enabling remote service and administration.