Quantum Q-Cloud Product Service

Quantum is committed to customer efforts to leverage Quantum equipment in the backup and replication of data to cloud based data storage to archive and protect valuable corporate digital assets.

Quantum Q-Cloud offerings include:

Service and support is provided for every one of the Quantum Q-Cloud Services as described on this page.

Quantum Q-Cloud Archive Support

Quantum Q-Cloud Archive storage is sold as a subscription that includes support. The Quantum Support team will respond to Service Requests according to the support contract level carried on the installed StorNext M-Series Appliance.


Quantum Q-Cloud Vault Support

Quantum Q-Cloud Archive storage is sold as a subscription that includes support. The Quantum Support team will respond to Service Requests according to the support contract level carried on the installed StorNext M-Series Appliance.


Quantum Q-Cloud Protect for AWS Support

Quantum Q-Cloud Protect for AWS support is incorporated into the agreement the customer makes with Amazon. Support for the Quantum environment in the AWS Cloud operation is provided to the customer by Quantum with Quantum being the first point of contact. Support is available during normal business hours five days per week (5x9).

Quantum offers AWS implementation assistance to Quantum accounts, aiding them in setting up their AWS account and network and in the navigation of AWS terminology, acronyms and payment structure. Learn more

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