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StorageCare™ Guardian is an agent-based application that enables Quantum to securely communicate, in real time, with Quantum products installed at customer sites. StorageCare Guardian is used by Quantum support personnel to reach out to a device once a service request has been generated, by the device itself or by the customer. Installation of the StorageCare Guardian Agent on an available server at the customer site creates a secure path from that server and the Quantum products it manages, to Quantum’s StorageCare Guardian support servers within Quantum’s firewall. A single agent can serve as the gateway for support of equipment at multiple sites of a single customer. Changes to customer security or network infrastructure may involve the opening of network ports for SSH, HTTP and HTTPS access
|DXi-Series:||DXi8500, DXi7500, DXi6900, DXi6800, DXi6700, DXi6500, DXi4700, DXi4600, DXi4500|
|Scalar:||Scalar i6000, Scalar i2000, Scalar i500, Scalar 10k, Scalar 1000, Scalar 50, Scalar i40 and Scalar i80|
For more information, please e-mail: GuardianInfo@quantum.com
I've worked with most of the major storage companies for about 10 years and I knew who to go to...With Quantum, I know that if I pick up the phone, there's somebody on the other end who is going to do something about it, and they're going to do it now."
Learn how StorageCare Guardian actively monitors and reports the health of your system.
Review the advanced security features available with StorageCare Guardian.
Review the current system requirements for installing, running and managing StorageCare Guardian in your environment.