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DLTtape Drive Support in Europe, Middle East, and Africa
 
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An answer for your technical question may be just a click away! Try it out today by clicking on the link below:

Live Support 
DLTtape Drives
  • SDLT 600
  • SDLT 320
  • SDLT 220
  • DLT 8000
  • DLT 7000
  • DLT1
  • VS80
  • VS160
  • DLT-V4
  • DLT-S4 
Autoloader
  • DLT 2500
  • DLT 2500 XT
  • DLT 2700
  • DLT 2700XT
  • DLT 4500
  • DLT 4700
DLTtape Media
  • SDLTtape I
  • SDLTtape II
  • DLTtape VSI
  • DLTtape IV
  • DLTtape III
  • DLTtape IIIxt
  • DLT-S4
If you require live technical support for the products listed above, please contact us at: 
  Tollfree for
United Kingdom
Germany,
and France
 00800 4 QUANTUM
(00800 4 7826886)
  Tel: +49 6131 3241 1164 
Media RA: Return Instructions for Media in EMEA
Hours of Operation (subject to change without notice):
Monday through Thursday: 9.00 - 18.30 Central European time
Friday: 9.00 - 16.00 Central European time

Repair Support For DLT 2000 and DLT 2000XT
Effective October 1, 2002 (five years from last customer shipment) Quantum has begun utilizing a third-party repair provider for all DLT 2000 and DLT 2000xt products. All return authorization procedures will be provided by:
  Connexion Point (UK) Ltd
11 Murrell Green Bus. Park
Hook
Hampshire RG27 9GR
United Kingdom
Phone # +44 1256 767 228
Web site:  www.cxpeurope.com
 
Contact Name: Doc O'Connor
 
Repair Support For DLT 4000
Effective March 2, 2009 Quantum has begun utilizing a third-party repair provider for all DLT 4000 products. All return authorization procedures will be provided by:
Sprague Magnetics Europe, B.V.
Bijsterhuizen 21-16
6604 LG Wijchen
The Netherlands

(PH) 31 (0)24 3445886
(Fax) 31 (0)24 3440953

Contact for RMAs:
- Rafael de Kort
- keyaccount@sprague-europe.com 
Repair Support For DLT1
Effective November 2, 2009 Quantum has stopped direct repair and service on DLT1 Products and has selected NCE as the authorized service provider for DLT1 products. Customers may now contact NCE directly for ongoing support on their repair and service requirements. Inquiries to NCE may be directed to:
EMEA and all others

NCE Europe
6 Stanier Road porte Marsh
Calne Wiltshire SN11 9PX
United Kingdom

(PH) 01249-813666

info@nceeurope.com 
www.ncegroup.com
 

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