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LTO, DAT/DDS, Travan, GoVault Support in EMEA Region
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An answer for your technical question may be just a click away! In addition to calling world-class support representatives, you now have the option to search our interactive database of frequently asked questions.

Telephone Technical Support

If you require assistance installing your tape drive, please consult your dealer. Dealers are familiar with unique system configurations and can help you with system conflicts and other technical issues.

If you need additional help, you may talk to a Quantum Technical Support specialist. Before calling, please make a note of your system configuration, drive model number and serial number.

Europe, Middle East, and Africa
(8:00 AM - 12:30 PM
1:00 PM - 5:00 PM UK / Greenwich Time)
Monday - Friday

United Kingdom, Germany, and France


00800 4 QUANTUM
(00800 4 7826886)
+49 6131 3241 1164

Return Authorization (RA) for Media

Submit an online  Media RA Request

Please refer to these pages for further information:  

Certance drives and autoloaders are now supported by Quantum Corp.


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