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Tape Libraries in Europe, Middle East, and Africa
 
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An answer for your technical question may be just a click away! In addition to calling our world-class support representatives, you now have the option to search our interactive database of frequently asked questions.

United Kingdom, Germany, and France 
Tel: (tollfree)  00800 4 QUANTUM
(00800 4 7826886)

Please note you will hear a message regarding payment. This cost is carried by Quantum and not you, the customer.

Tel: +49 6131 3241 1164

Hours of operation (subject to change without notice):
7 days a week, 24 hours a day with valid contract 7x24x4 or 7x24x2 coverage. All other contracts can contact Quantum during normal business days from 8 am to 5 pm Europe/London Time.

You will be asked to select your preferred language, then the product. Please listen carefully to all options before making your choice.

All Other Countries 
Tel: +49 6131 3241 1164

Hours of operation (subject to change without notice):
7 days a week, 24 hours a day with valid contract 7x24x4 or 7x24x2 coverage. All other contracts can contact Quantum during normal business days from 8 am to 5 pm Europe/London Time.

You will be asked to select your preferred language, then the product. Please listen carefully to all options before making your choice.

Out of Warranty Libraries 
Applies to:  ACL 4/52, 520 and 7100 
Quantum has begun utilizing a third-party repair provider for these products. All return authorization procedures will be provided by:
  Sprague Magnetics Europe, B.V.
Bijsterhuizen 21-16
6604 LG Wijchen
The Netherlands

(PH) 31 (0)24 3445886
(Fax) 31 (0)24 3440953

Contact for RMAs – Rafael de Kort
keyaccount@sprague-europe.com

 
 

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