Quantum Product Support

Consulting Services

Consulting Services

For nearly 25 years, Quantum has been the global leader in backup, recovery, and archive. And when it comes to determining how to integrate the latest technologies into your existing operations, working with an experienced Quantum consultant just makes sense. Quantum's goal is to provide you access to our expert technical resources to help you find ways to optimize performance, retention, and security, along with incorporating industry Best Practice recommendations — all while reducing costs.

Remote Implementation Services

Scheduled up to 30 days after the initial installation and configuration of your product, Quantum Consulting Services Remote Implementation Service is a customized, deep dive knowledge transfer into the DXi User Interface with focus on core deduplication concepts, configuration Best Practices, space management, DXi Advanced Reporting and RAS systems, environmental requirements for success, and backup application integration, where appropriate. During a StorageCare Remote Implementation Service, an experienced Storage Architect will work directly with your personnel via WebEx/phone during this two-day engagement to provide knowledge transfer, review, analyze, test, and make recommendations for current and future configurations.

Onsite Implementation Services

This option brings the Quantum Consulting Services Implementation Service to your door. The Consulting Services Solutions Architect will come to the location of your choosing to deliver, in person, the StorageCare Implementation Service.