Quantum Product Support

Consulting Services

For nearly 25 years, Quantum has been the global leader in backup, recovery, and archive. And when it comes to determining how to integrate the latest technologies into your existing operations, working with an experienced Quantum consultant just makes sense. Quantum’s goal is to provide industry best practice recommendations to help you find ways to optimize performance, retention, and security—all while reducing costs.

GamePlan Assessment

Created to evaluate your current backup environment, the GamePlan Assessment includes a detailed strategic analysis that allows you to successfully re-architect your backup and recovery solutions, including industry best practice recommendations.

Implementation Services

Scheduled up to 30 days after the initial installation and configuration of your product, Quantum Implementation Services include a two-day on-site engagement to review, analyze, test, provide knowledge transfer, and make future recommendations.

HealthCheck Services

As part of Quantum Consulting Services, Quantum also provides ongoing recommendations to meet your changing needs as your storage environment grows. These HealthCheck Services are designed to keep you informed of new innovations in technology and industry best practices, as well as available upgrades to your current solutions.