Last Version February 2010
Current Version September 2012
- Quantum participates in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. To view our certification, visit the U.S. Department of Commerce's Safe Harbor Web site.
- Other Web sites (including those we link to) not owned or operated by or for Quantum may have different data processing practices for which we do not vouch or assume responsibility.
- Customers and Business Partners — On Quantum web sites you can order products or services, register products, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, services, and training. Quantum will collect personal information from you for these purposes. The types of information you provide to Quantum on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card or other financial information, and contact preferences.
- Employees and Applicants — Quantum also collects personal information from its employees and applicants (human resources data) in connection with its recruiting and hiring activities and administration of its human resources programs and functions. Current Quantum employees also have the ability to go on-line to access their individual employee profiles, job-related data, compensation and benefit information, to make benefit elections and transactions and to make changes to their personal information.
If you have any questions, comments, or requests regarding privacy, please email the Quantum Webteam.
Collection of Information
We collect personal information about you that you voluntarily submit to us, such as by ordering products or services on our Web sites, filling out a form or survey, participating in webinars, entering a contest or sweepstakes, registering your email address with us or emailing us. We may also collect personal information from you at other points on our Web sites that state that personal information is being collected. Personal information that we collect from you may consist of your address, email address, or phone number, contact information, product purchase information or product usage information and other information that is not otherwise publicly available.
We also collect statistical information about you, such as the pages visited on the Quantum Web sites, unique URLs visited within our Web sites, the domains from which people visit our Web sites, browser type and IP address. Generally, we do not link such information to any of your contact information (such as name, email address or user name). Most of this information is collected via cookies or other analysis technologies. Accepting the cookies used on our site does not give us access to your personal information, but we may use the cookies to identify your computer.
Sensitive information is defined as personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information specifying the sex life of the individual.
Except as provided below, Quantum does not request or receive sensitive information from visitors to our web sites. Quantum may receive sensitive information such as medical or health conditions, or race and ethnic data regarding its employees or their dependents in connection with the administration of its health and welfare benefit plans, or as part of government mandated recordkeeping requirements where required by law. Such information will not be shared with third parties except as permitted by applicable law or as required in connection with the administration of human resources programs. In addition, sensitive information that has not been made public by an affected employee will not be used for a purpose other than its original purpose without the employee's approval unless allowed under applicable law. Where appropriate under applicable laws, you will be given a more detailed explanation of sensitive information uses at the relevant time.
We are committed to protecting the privacy of children and we encourage parents and guardians to take an active role in their children's online activities and interests. We do not knowingly collect personal information from children and we do not knowingly market our products or services to children.
Sharing and Disclosure of Information
When you submit personal information to us during your visit to our Web sites, we will let you know how you can (a) prevent our use of this information for marketing purposes or, (b) if we are required to do so under applicable laws, prevent the disclosure of this information to third parties for marketing purposes, if you so choose.
Aggregate Information (non-personally identifiable)
However, we might share your personally identifiable information and aggregated (non-personally identifiable) information with our affiliates, distributors and resellers if allowed to do so under applicable laws. The affiliated companies, distributors and resellers may be in the United States or in other parts of the world.
Use of Information
We use personal identifiable and non-identifiable information for our marketing and sales purposes, for Web site administration, and for such purposes as expressly stated when you provided your information. We will not use this information for other purposes, unless you consent to the new usage or if required or permitted by applicable law. Of course, if applicable, we do use personally identifiable information to perform the services for which such data was collected (i.e. if you order a product or service, we will deliver the product or provide the service as requested or if you sign up for an email newsletter, we will send the email newsletter to the address you provide us).
Occasionally, we will send you e-mail communications with information, which may be useful to you, including information about our products and services or about offerings from affiliates or business partners. When you first provide us with your e-mail address, you will be given the option of not receiving any such e-mail communications. We will include instructions in our e-mail messages on how to unsubscribe if you later decide you do not want to receive any future e-mail communications.
From time-to-time, our Web sites request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose the requested information. This information will be used for our marketing and sales purposes, for Web site administration and for such purposes as expressly stated in the survey or contest.
Personal information given to us in one country may be transferred to a different country for the purpose of processing, data consolidation, storage and simplified customer information management, unless prohibited by applicable law.
Use of employee and job applicant personal information
Quantum uses personal information of its employees, contractors, and job applicants for a variety of human resources and similar functions, including job applications and hiring programs, compensation and benefit programs, performance appraisals, training, business travel, expense and tuition reimbursement, identification cards, access to Quantum facilities and computer networks, employee profiles, internal employee directories, human resources recordkeeping, compliance with legal requirements and other employment related purposes.
Update your Quantum communication preferences
You can choose which Quantum Corporation correspondence you want to receive. Please use this link to update your communication preferences.
Cookies and other tracking methods
When you view our Web sites or advertisements, we might store some information on your computer. This information will be in the form of a "cookie" or similar file. Cookies are small pieces of information stored on your hard drive, not on our Web sites, to help you navigate a Web site as easily as possible. Cookies can help us to better understand how users use our Web sites, which in turn helps us focus our resources on features that are more popular with our users. If you prefer not to receive cookies while browsing our Web site, you can set your browser to warn you before accepting cookies. If your browser permits, you can refuse a cookie when your browser alerts you to its presence or generally refuse all cookies by turning them off in your browser, but some parts of our Web sites, including the portion which is targeted for our registered customers, may not work properly in that case.
We employ a software technology known as Web Beacons that help us better manage content on our site by informing us what content is effective, and what kinds of offers our customers like to see. The type of information we collect includes the pages visited, navigation patterns, etc.
Links to non-Quantum websites and third parties
We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product or service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you want to opt-out of receiving communications such as e-mail newsletters, white papers or promotional communications, you may do so by selecting the "opt-out" or "unsubscribe" link in each email that you receive from us, by returning to the Web site where you originally submitted your information, if applicable, and following the opt-out instructions therein, by using the online form entitled "Opt Out"
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
141 Innovation Drive
Irvine , CA 92617
Tel (toll free): (800) 677-6268
Tel (local): (949) 856-7800
Fax: (949) 856-7799