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New York State Store - Contract # PT60948 OGS website
http://www.ogs.state.ny.us/purchase/snt/awardnotes/7501018805cna.htm Information
Welcome to the QUANTUM New York State Peripheral Storage Contract Page. This contract is for the acquisition of Systems & Peripherals hardware, software and related services. QUANTUM has been serving Government customers for more than 15 years. QUANTUM provides a wide range of government procurement options, including a GSA Schedule, a variety of GWAC vehicles, and 8(a) options. QUANTUM works with carefully selected VARs and OEMs to provide solutions to federal, state, local, education and quasi-government customers. These partners, along with QUANTUM, provide efficient design, procurement, and implementation of total storage management solutions — whether you need an autoloader for a remote office, a scalable tape library for a data center, or a mixed-media automated system with a 70,000-cartridge capacity. We look forward to working with you. Account Team - Sales/Billing and Contract Issues Questions:
Jennifer Wohlleban
Contract Manager
938 North Maple Avenue
Brunswick, MD 21716
Phone:301-834-9335
Fax: 301-834-8900
Jennifer.Wohlleban@Quantum.Com
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State of Texas Contract Information
VID #1911618616400
Vendor Contact Information:
Contact Person: Daryn Dean
Address: 27102 Boaters
Crossing Katy, TX 77493
Phone Number: 281-371-0681
Email: Daryn.Dean@Quantum.Com Product/Services Information | Class-Item | Codes | | 204-37 | Drives, Tape | | 206-36 | Controllers, Tape & Tape Subsystems, etc. | | 208-40 | Driver and Hardware Support Programs | | 920-23 | Data Recovery Services | | 920-48 | Storage Services, Data Media |
Statement of Guarantee
Advanced Digital Information Corporation (ADIC) will make available equivalent replacement parts for products sold to the state for at least 3 years after a product is discontinued. Service Plan Overview: | Bronze | Silver | Gold | Platinum | Telephone support (ATAC) | Mon to Fri,
8am to 5pm | Mon to Sun,
24 hours | Mon to Sun,
24 hours | Mon to Sun,
24 hours | On-site support | Mon to Fri
8am to 5pm | Mon to Sun,
24 hours | Mon to Sun,
24 hours | Mon to Sun,
24 hours | On-site target response time | Next day | 4 hours | 4 hours | 2 hours | Key Account Program Manager | | | | X | Custom support plan | | | | X | Solution review meetings | | | | X | Custom training | | | | X | Priority call handling | | X | X | X | Spares support | X | X | X | on-site | Multi-vendor support services | X | X | X | X | Self-help online resources | X | X | X | X | Preventive maintenance | X | X | X | X | Extended warranty coverage | X | X | X | X | Free firmware upgrades | X | X | X | X | Product training | X | X | X | X |
To escalate any service issues, please contact Daryn Dean, 281-371-0681 or Daryn.Dean@Quantum.Com Texas State Pricing | | |  |
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