From the Department of Homeland Security to NASA to public sector organizations of international governments, Quantum's hardware and software solutions are in operation at numerous major civilian, defense, and intelligence organizations within government entities.
New York State
New York State Store - Contract # PT60948
OGS website
http://www.ogs.state.ny.us/purchase/snt/awardnotes/7501018805can.htm
Information
Welcome to the QUANTUM New York State Peripheral Storage Contract Page. This contract is for the acquisition of Systems & Peripherals hardware, software and related services. QUANTUM has been serving Government customers for more than 15 years. QUANTUM provides a wide range of government procurement options, including a GSA Schedule, a variety of GWAC vehicles, and 8(a) options. QUANTUM works with carefully selected VARs and OEMs to provide solutions to federal, state, local, education and quasi-government customers.
These partners, along with QUANTUM, provide efficient design, procurement, and implementation of total storage management solutions - whether you need an autoloader for a remote office, a scalable tape library for a data center, or a mixed-media automated system with a 70,000-cartridge capacity. We look forward to working with you.
Account Team
- Sales/Billing and Contract Issues Questions:
Suzanne Fletcher
141 Innovation Drive
Irvine, CA 92617
Phone: (949) 856-7851
Fax (949) 856-7797
suzanne.fletcher@quantum.com
Texas
VID #1911618616400
DIR Contract Number - DIR-SDD-259
Vendor Contact Information:
Contact Person: Daryn Dean
Address: 27102 Boaters
Crossing Katy, TX 77493
Phone Number: 281-371-0681
Email: daryn.dean@quantum.com
Product/Services Information
Class-Item
|
Codes
|
204-37
|
Drives, Tape
|
206-36
|
Controllers, Tape & Tape Subsystems, etc.
|
208-40
|
Driver and Hardware Support Programs
|
920-23
|
Data Recovery Services
|
920-48
|
Storage Services, Data Media
|
Statement of Guarantee
Advanced Digital Information Corporation (ADIC) will make available equivalent replacement parts for products sold to the state for at least 3 years after a product is discontinued.
Service Plan Overview:
|
Bronze
|
Silver
|
Gold
|
Platinum
|
Telephone support (ATAC)
|
Mon to Fri,
8am to 5pm
|
Mon to Sun,
24 hours
|
Mon to Sun,
24 hours |
Mon to Sun,
24 hours |
On-site support
|
Mon to Fri
8am to 5pm
|
Mon to Sun,
24 hours |
Mon to Sun,
24 hours
|
Mon to Sun,
24 hours |
On-site target response time
|
Next day
|
4 hours
|
4 hours
|
2 hours
|
Key Account Program Manager
|
|
|
|
X
|
Custom support plan
|
|
|
|
X
|
Solution review meetings
|
|
|
|
X
|
Custom training
|
|
|
|
X
|
Priority call handling
|
|
X
|
X
|
X
|
Spares support
|
X |
X
|
X
|
on-site
|
Multi-vendor support services
|
X
|
X
|
X
|
X
|
Self-help online resources
|
X
|
X
|
X
|
X
|
Preventive maintenance
|
X
|
X
|
X
|
X
|
Extended warranty coverage
|
X
|
X
|
X
|
X
|
Free firmware upgrades
|
X
|
X
|
X
|
X
|
Product training
|
X
|
X
|
X
|
X
|
Reseller Vendor Contacts
Vendor Name
|
Vendor ID
|
HUB Type
|
Contact Name
|
Phone/Fax
|
Address
|
A&E Technologies
|
|
Hispanic/Male
|
Armand Basuldua
|
Phone: (210) 698-9808
|
19911 Wittenburg
San Antonio, TE 78256
|
Datalink Corporation
|
1410856543400
|
Non HUB
|
Michelle Rasmussen
|
Phone: 952-944-3462
Fax: (512) 597-2889
|
5000 Plaza On The Lake #190
Austin, TX 78746
|
EMC Corporation
|
1042680009900
|
Non HUB
|
Mike Parr
|
Phone: 512-343-3353
Fax: 512-527-0435
|
11044 Research Boulevard, Building B, Suite 500
Austin, TX 78759
|
Lumenate, LLC
|
1830389858100
|
Non HUB
|
Dennis Davison
|
Phone: 512-259-0597
Fax: 512-532-0975
|
17000 Dallas Parkway, Suite 120
Austin, TX 75248
|
SANZ, Inc.
|
1841281382801
|
Non HUB
|
Tammy Smith
|
Phone: 281-674-0001
|
Stafford, TX
|
Sigma Solutions, Inc.
|
1742893658100
|
Non HUB
|
Sandie Vega
|
Phone: 210-348-9876
Fax: 210-348-9124
|
422 E Ramsey
San Antonio, TX 78216
|
Teqsys, Inc.
|
1030379408400
|
Non HUB
|
Keri Ramirez
|
Phone: (512) 940-3199
Fax: (512) 445-7440
|
7301 Burnet Road, Ste. 102-515
Austin, TE 78757
|
To escalate any service issues, please contact Daryn Dean, 281-371-0681 or daryn.dean@quantum.com