Quantum has confidence in the quality and reliability of its products and includes limited warranties on every product we sell. Service for Quantum products under warranty is provided by fully trained and qualified technicians who are dedicated to resolving any technical problems you might experience.

Your new Quantum product comes with a comprehensive limited warranty. However, Quantum cannot properly service your product unless you register it. Product registration provides Quantum with important information in the event of a warranted service problem. Please register your product immediately by clicking here: Product Registration

• Worldwide End-User Standard Limited Product Warranty (Hardware and Software)
• Media Cartridge Warranty
• GoVault Data Cartridge Warranty
• Warranty on the Web - Warranty Verification Tool
• StorageCare Services Coverage Territory Maps
• Finding Product Serial Numbers

Warranty Support
Quantum has several convenient ways to obtain support for your product. Please be sure you have the product serial number, date of purchase and model number available.

• Knowledge Base FAQs
• Speak with a support agent

Quantum Support and Service Glossary of Terms

• Support and Service Terms

Product Returns
All returns require a Return Authorization (RA) number. Once the RA number is obtained from Quantum Support, follow the shipping instructions below to return your product.

United States and Americas Region

Europe, Middle East, and Africa Region (EMEA)

Asia and Pacific Region (APAC)