Please follow the instructions described below to properly return your media in the United States and Americas regions. All returns require a Return Authorization (RA) number.
Ensuring customer confidentiality is a priority to Quantum. Whenever a tape cartridge is returned to Quantum you are insured that the data on the tape cartridge will be immediately erased using Quantum’s processes and equipment. A second step is taken to physically destroy the cartridge. With these steps Quantum eliminates any possibility of any unauthorized party retrieving previously recorded data.