Support

Quantum Product Support

Scalar i500

  • Scalar i500 Tape Libraries Library

Operation

Drive Interface: SCSI-2/SCSI-3 LVD; integrated FC interface option
Library Interface: SCSI-2/SCSI-3 LVD; SAS; integrated FC interface option
Inventory Speed: 128 slots in less than 20 seconds
Configuration: Auto-discovery and auto-calibration for installed/added components (modules, tapes, drives, magazines, etc.)
Import/Export: Up to 54 (LTO) positions in removable magazines

Physical

System H x W x D (in) H x W x D (cm) Weight
5U Base System 8.6 x 17.4 x 31.4 21.9 x 44.2 x 79.8 66 lbs (30 Kgs)
14U Base System 24.4 x 17.4 x 31.4 61.9 x 44.2 x 79.8 125 lbs (56.8 Kgs)
23U Base System 40.1 x 17.4 x 31.4 101.9 x 44.2 x 79.8 184 lbs (83.6 Kgs)
9U Expansion Module 15.8 x 17.4 x 31.4 40 x 44.2 x 79.8 59 lbs (26.8 Kgs)
Drive 8.9 x 13 x 16.4 22.6 x 33 x 41.7 10 lbs (4.6 Kgs)
Power Supply 8.9 x 13 x 16.4 22.6 x 33 x 41.7 5 lbs (2.3 Kgs)

Environmental

Electrical: 100-240 VAC, 50-60Hz
Temperature: 10 to 40° C operating
Humidity: 20 to 80% non-condensing operating

Reliability

Library MCBF: Greater than 2,000,000
Library MTTR: 30 minutes
Power: Optional 2N power for all systems and drives
Diagnostics: Embedded monitoring of all major subsystems, self-diagnostic procedures, and policy-based email and pager alerts to system administrators and Quantum Global Services
Module Upgrade: Any storage module may be added in 30 minutes; customer-installable components include drives, fans, power supplies, and slot upgrades

Compliance and Certification

Safety: IEC 60950 with worldwide country deviations
Emissions Standards: CISPR 22 Class A, EN55022 Class A, EN61000-3-2, EN61000-3-3
Immunity Standards: EN55024
International Certifications: CE ( Europe ), VCCI ( Japan ), TUV/GS ( Germany ), FCC ( USA ), ICES ( Canada ), cTUVus ( USA & Canada ), GOST ( Russia )
Note: Symantec BackupExec
If you are using Symantec BackupExec you should use the device driver that came with your software backup package.
  • Download

    Windows Library Driver

    Windows 2003/2008 Server Device Driver for Scalar i500 Tape Library
  • Download

    Windows Library Driver

    Windows 2012 Server Device Driver for Scalar i500 Tape Library
Note: HP and IBM Tape Drive Drivers
HP and IBM Tape Drive drivers must be obtained from the HP or IBM websites.

SNAPI Client Plug-in for Scalar i500

SNAPI Client Plug-in 2.0.1 Version 120i.GE004.
The SNAPI Client Plug-in for Scalar i500. Refer to the Scalar i500 User’s Guide for additional information.
Download

The current library firmware version is listed below. Please Contact Quantum Support if you need the latest firmware version and you have an active Warranty or Service Maintenance Contract.

  • Scalar i500 i8.1.2 636G

Current Certified Tape Drive Firmware Versions

  i8.1.2
  Current Production
i500 Library 636G.GS003 
IBM LTO-2 FC A4N0
IBM LTO-2 SCSI A4N0
IBM LTO-3 FC 93GM
IBM LTO-3 SCSI 93GM
IBM LTO-4 FC C7QH
IBM LTO-4 SCSI C7QH
IBM LTO-4 SAS C7QH
IBM LTO-5 FC D2A6
IBM LTO-6 FC D2D6
HP LTO-4 FC H63Z
HP LTO-4 SAS A63Z
HP LTO-5 FC I66Z
HP LTO-5 SAS X64Z
HP LTO-6 FC J39Z
HP LTO-6 SAS O39Z

There are no diagnostic downloads for this product.

Product Updates

Product Use Guides

Planning and Installation Guides

Reference Guides

Safety Guide

Product Training

You will be prompted to enter a valid System serial number to access this training

Quantum Knowledge Base Information