Quantum Product Support

StorageCare Guardian

What is StorageCare Guardian?

StorageCare Guardian is a diagnostic monitoring solution that enables Quantum to monitor the health of Quantum systems over the internet and use the intelligent diagnostic data to remotely service the equipment if issues arise.

StorageCare Guardian delivers more reliable backups and faster resolution time for customers at no additional cost for supported products under warranty or service contract.

Faster resolution time

When the system is down, StorageCare Guardian provides better diagnostics data that will enable Quantum to identify the root cause for rapid problem resolution.

Supported Products:

DX-Series – DXi85xx, DXi7500, DXi67xx, DXi65xx, DXi5500, DXi4500, DXi3500, DXi2500-D, DX100, DX30, DPM5500, DX3000, DX5000
PX-Series – PX502, PX506, PX510, PX720
L-Series – SuperLoader 3
M-Series – M1500/M1800/M2500 with MC300
P-Series – P-series with MC350
Scalar – Scalar i6000, Scalar i2000, Scalar i500, Scalar 10k, Scalar 1000, Scalar 50, Scalar i40 and Scalar i80

For products not listed Speak With Your Sales Rep for more information.

How to obtain StorageCare Guardian or request further information:

Documentation

 

For More Information

E-mail: DL-Guardian-TechSupport@quantum.com