Rapid Exchange Warranty
In addition to standard warranty and postwarranty support, the Rapid Exchange warranty protects your stand-alone tape drives and includes:
- Multilingual telephone support Monday through Friday, 8 a.m. to 5 p.m. local customer time
- 24/7 access to online resources
- Rapid exchange of a Quantum tape drive, typically ships within two business days
Contact your Quantum sales representative to sign up for a Quantum service plan (800) 677-6268 (US / CAN).