Hours of Operation (subject to change without notice): Monday through Thursday: 9.00 - 18.30 Central European time
Friday: 9.00 - 16.00 Central European time
Repair Support For DLT 2000 and DLT 2000XT
Effective October 1, 2002 (five years from last customer shipment) Quantum has begun utilizing a third-party repair provider for all DLT 2000 and DLT 2000xt products. All return authorization procedures will be provided by:
Connexion Point (UK) Ltd
11 Murrell Green Bus. Park
Hook
Hampshire RG27 9GR
United Kingdom
Phone # +44 1256 767 228
Web site: www.cxpeurope.com
Contact Name: Doc O'Connor
Repair Support For DLT 4000
Effective March 2, 2009 Quantum has begun utilizing a third-party repair provider for all DLT 4000 products. All return authorization procedures will be provided by:
Sprague Magnetics Europe, B.V.
Bijsterhuizen 21-16
6604 LG Wijchen
The Netherlands
Effective November 2, 2009 Quantum has stopped direct repair and service on DLT1 Products and has selected NCE as the authorized service provider for DLT1 products. Customers may now contact NCE directly for ongoing support on their repair and service requirements. Inquiries to NCE may be directed to:
EMEA and all others
NCE Europe
6 Stanier Road porte Marsh
Calne Wiltshire SN11 9PX
United Kingdom
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