| Out of Warranty Tape Drives |
| Applies to: DLT 2000, DLT 2000xt |
| Since October 1, 2002 (five years from last customer shipment) Quantum has begun utilizing a third-party repair provider for all DLT 2000 and DLT 2000xt products. All return authorization procedures will be provided by: |
|
MSRC Co.
112 Crawley Falls Road
Brentwood, New Hampshire 03833
Phone # 603-642-6899 Ext. 234
Contact Name: Fred Ellis |
|
|
|
|
| Applies to: DLT 4000 |
| Since March 2, 2009 Quantum has begun utilizing a third-party repair provider for all DLT 4000 products. All return authorization procedures will be provided by: |
|
Sprague Magnetics, Inc
12806 Bradley Ave.
Sylmar, CA 91342
USA
(PH) 818-364-1800
(Fax) 818-364-1810
Contact for RMAs: - April Moffitt – aprilm@sprague-magnetics.com |
|
|
|
| Applies to: DLT1 |
| Effective November 2, 2009 Quantum has stopped direct repair and service on DLT1 Products and has selected NCE as the authorized service provider for DLT1 products. Customers may now contact NCE directly for ongoing support on their repair and service requirements. Inquiries to NCE may be directed to: |
|
|
Contact Us | Feedback | By using this site you accept our terms of use |