An answer for your technical question may be just a click away! In addition to calling our world-class support representatives, you now have the option to search our interactive database of frequently asked questions.
Please note you will hear a message regarding payment. This cost is carried by Quantum and not you, the customer.
Tel:
+49 6131 3241 1164
Hours of operation (subject to change without notice): 7 days a week, 24 hours a day with valid contract 7x24x4 or 7x24x2 coverage. All other contracts can contact Quantum during normal business days from 8 am to 5 pm Europe/London Time.
You will be asked to select your preferred language, then the product. Please listen carefully to all options before making your choice.
All Other Countries
Tel:
+49 6131 3241 1164
Hours of operation (subject to change without notice): 7 days a week, 24 hours a day with valid contract 7x24x4 or 7x24x2 coverage. All other contracts can contact Quantum during normal business days from 8 am to 5 pm Europe/London Time.
You will be asked to select your preferred language, then the product. Please listen carefully to all options before making your choice.
Out of Warranty Libraries
Applies to: ACL 4/52, 520 and 7100
Quantum has begun utilizing a third-party repair provider for these products. All return authorization procedures will be provided by:
Sprague Magnetics Europe, B.V.
Bijsterhuizen 21-16
6604 LG Wijchen
The Netherlands